PDV Service: at the forefront of the client’s interests

Competition in the yacht service market is becoming ever more acute every year. There are more and more companies that are ready to offer services for polishing and repairing buildings, manufacturing awnings, repairing motors, installing additional equipment and much more. At the same time, the market is saturated mainly with small players who specialize, as a rule, in a certain type of work. What are the key differences between West Nautical Service and other players? And why should customers opt for the services of this company? In the market of yacht players, West Nautical Service is a well-known brand that has no need for introductions. Behind 15 years of rich practical experience, with 10 of them with large yachts (up to 70 meters). Last year alone, the company successfully completed about 4,000 customer orders. Work with each client is individual: its features, requests and problem are taken into account. Also, West Nautical Service, throughout its existence, collects and analyzes statistics on served yachts, which in general is a huge information base. Thus, there is a “medical history” of each yacht, which West Nautical Service, as a home doctor, is ready to provide the necessary assistance. Another advantage of the company is the provision of an almost complete range of technical services by its own specialists. This is a big plus, because contractors are not always able to meet deadlines, be in the subject and ensure the desired quality. Due to the fact that all the work and processes on them are concentrated in one hand, it is possible to fulfill orders in a timely manner and with a high level of quality. In addition, 50 highly qualified specialists of the company regularly undergo training and internships abroad. Not everyone knows that West Nautical Service is not only 500 square meters of production space in Moscow and Sochi, but also its own carpentry, sewing and welding and repair shops. For example, our own mechanical production with turning and milling equipment makes it possible to manufacture any ship items of factory quality. And our own carpentry workshop, which is equipped with professional equipment, allows us to produce any interior elements from the design of upholstered furniture to the full interior of the cabin. Also in Moscow and Sochi, the company has its own warehouses of spare parts and consumables, which greatly accelerates the holding of regular maintenance. The status of the official service of the English yachts Sunseeker and Fairline, the Italian Sanlorenzo and dealer contracts with such “whales” as MAN, Volvo Penta, Mercruiser and Seakeeper speak of WNS - West Nautical Service as a guarantor of world-class quality. Moreover, the company also services extreme equipment: jet skis, snowmobiles and ATVs. Another “sweet” bonus from the company is the yacht management of small yachts up to 50 feet. The contract concluded with the customer clearly spells out the obligations of the contractor. This gives the owner of the yacht the confidence that he will be able to spend the rest as comfortably as possible and without unexpected problems. Read more about the services and the intricacies of working with clients in an interview with the director of West Nautical Service, Sergei Streltsy, to the magazine Boat.